FAQ
We've put together a list of all the questions we're most commonly asked.
If you can't find the answer you're looking for, then please get in touch with us.
Our Double Shot Sachets cost $2.3 each on auto-renew or $2.98 each if one-off. Double Shot 300g costs $2.30 each on auto-renew or $2.70 each if bought one-off. Double Shot Family Pack 900g costs $2.00 each on auto-renew and $2.35 if bought one-off. Double Shot Triple Pack costs $2.44 bought one-off. Green Shot costs $1.20 each on auto-renew or $1.41 if bought one-off. Red Shot costs $1.30 each on auto-renew or $1.56 if bought one-off.
If after receiving your new shaker that the lid does not fit well, please email us on info@nutrientrescue.nz or call us on 0800 474 689 and we’ll send out a new shaker.
There are many ways you can enjoy your superfood powder. Putting the powder into freshly squeezed juice or coconut water instead of plain water is an option, as is using the powders in a smoothie. Other options include sprinkling a Red Shot over muesli and yoghurt, adding a scoop of Red Shot to a hot cup of water as a ‘hot toddy’, or adding a Red Shot to the water bottle for a gym workout. Nutrient Rescue is also working with chefs to develop recipes using the powders which you can try here.
Yes, it is! Pregnancy is a time where good nutrition from a balanced diet with a variety of foods is absolutely essential. The Double Shot contains folate which contributes to maternal tissue growth during pregnancy. The Double Shot also contains 127% RDI of vitamin C which assists with the reduction in tiredness and fatigue, and contributes to normal immune system function. It’s always a good idea to consult with your medical professional or healthcare provider when seeking medical advice, diagnoses or treatment.
Unlike vitamin and mineral supplements our products are essentially concentrated food, so there should be no issues with nursing, however it's always a good idea to ask your doctor first. In our opinion due to the increased body requirements for nutrients during breastfeeding, nutrient-dense foods are always a good idea. We would recommend starting slowly as anything in your diet has the potential to change the taste of your breast milk. It’s always a good idea to consult with your medical professional or healthcare provider when seeking medical advice, diagnoses or treatment.
While our products are gluten free, we would still recommend those with a wheat intolerance avoid the Green Shot and Double Shot. Our Red Shot will be fine to take.
Yes, our shots are keto-friendly! For those following a ketogenic diet, the recommended daily intake of carbohydrates is around 50 grams. One Double Shot serving contains only 3.8 grams of total carbohydrates and just 0.9 grams of net carbohydrates (total carbohydrates minus dietary fibre). Additionally, our shots contain no added sugar and are made with all-natural ingredients, free from artificial additives or preservatives.
Antioxidants like Vitamin C help protect our cells by fighting free radicals which can contribute to ageing. Leafy greens and berries are a great source of antioxidants. A daily Red Shot or Double Shot has the antioxidant power of six servings of fruits and vegetables (ORAC* antioxidant activity is 3390 μmole TE* per serve). * ORAC (Oxygen Radical Absorption Capacity) is expressed as μmole TE (Trolox Equivalents). One serve of fruit and vegetables provides approximately 500 μmole TE on average.
The shaker ball is used inside the shaker to help mix the powder properly in the water ensuring no clumps.
Yes, they are all dishwasher safe, however we would recommend hand washing the storage tin and your shaker to prolong their lifespan.
Yes, all our accessories can be purchased online.
The Double Shot is designed to support your health and wellbeing, with each scoop jam-packed with vitamins, minerals and antioxidants. Made from eight of New Zealand's best locally-grown ingredients, each shot has four delicious handfuls of red berries and leafy greens. It's the 100% natural way to get ahead in your wellness journey.
At this time we do not offer samples, but we do give a 30-day money back guarantee on all of our powders purchased online - If you aren’t seeing the results you’re looking for after taking it everyday for the first 30 days, you are more than welcome to return the powder for a full refund.
We would not recommend this.
Yes, you can call us on 0800 474 689 or alternatively email us on info@nutrientrescue.nz or and we’ll sort it out for you. You also have the ability to manage your Auto-renew order yourself by logging in to your account online. Please note that two working days' notice prior to your auto-renew order date is required to cancel your next order.
You can go on auto-renew again by adding your shots to the cart and selecting the “auto-renew” option. Alternatively, you can email us info@nutrientrescue.nz or call us on 0800 474 689 and we’ll sort it out for you.
Get in touch with us and let us know. We can work through the best solution for you, which might be delay or pause your auto-renew order. We also offer Afterpay.
You can pause your auto-renew by logging in to your account, call us on 0800 474 689 or by emailing us at info@nutrientrescue.nz
Yes our product is suitable for children at a lower dosage. Children or those under 50kgs should take HALF a serving of Red Shot, Green Shot or Double Shot, unless advised by a health care practitioner.
The Red Shot ingredients are ‘hygroscopic’, which means that it attracts moisture from the atmosphere which can cause clumping. It does not make the product ‘stale’ or detract from its effectiveness in any way. To ensure you avoid clumping, we recommend keeping your Red Shot in its pouch and properly sealed, or in an air-tight container.
No. Our ingredients are 100% natural, which means that it is the whole plant gently dried and powdered. There are no artificial ingredients, sweeteners, preservative or additives in our superfood powders.
The powder will last for 12 months within a sealed pouch. Once opened they are best consumed within 30 days. The 900g Double Shot Family Pack is best consumed within 60 days of opening.
No they are not. Any sweetness in our powders is naturally derived from the plant itself. We do not add sugar or other sweeteners such as Stevia to our powders.
Yes it is. Are products are 100% plant based with nothing added.
Our products are 100% natural plant-based wholefoods, which are suitable for vegans.
We believe that nutrients are more effective when consumed in their natural groupings and ratios. Our superfood powders are a combination of the whole fruits or plants that have been dried whole to remove the water and maintain as much as possible the normal ratios of all the other components. We have not removed fibre or other components, and ensure the drying and milling is gentle to help preserve the nutritional quality. Many products on the market are extracts. They take a particular nutrient that is linked to a health benefit and extract and concentrate it while removing the fibre and other nutrients from the food. Our wholefood plant powders are not extracts.
All our ingredients are grown in New Zealand. Our green pea, broccoli sprout, and organic wheat leaf (wheat grass), barley leaf, and spearmint leaf are grown in the low-lying Canterbury plains, where the soil is rich and naturally fertilised. Organic manuka leaf is harvested wild in Bay of Plenty. Organic blackcurrants are grown in the fertile plains of Pleasant Point and boysenberries are grown in the sunshine of Nelson.
No we don't, but if you purchase Nutrient Rescue powder for the first time and you don't notice any difference after taking your shots daily for the first 30 days, then we will give you your money back.
Yes we do. We offer a 100% money back guarantee if this is your first time trying the Double Shot, and you feel no difference after taking the Double Shot every day for the first 30 days. Please either email us on info@nutrientrescue.nz or call us on 0800 474 689 to arrange for a refund.
If something goes wrong with your product or accessories, please either email us on info@nutrientrescue.nz or call us on 0800 474 689 and we’ll sort it out for you.
Once collected by the courier you'll receive a tracking number via email so you can track your delivery.
Adults: We recommend one or two shots per day (10-20g). Simply add 1 purple scoop to the included dry shaker, add 110ml water replace lid, and shake! Alternatively, the shots can be mixed with fruit juice, almond milk or any beverage of your choice. Children: Children or those under 50kg should take HALF a serving of Double Shot, unless advised by a health care practitioner.
Adults: We recommend 1-3 shots per day (5-15g). Simply add 1-2 tsp to the included dry shaker, add 55ml water replace lid, and shake! Alternatively the Red Shot can be mixed with fruit juice, almond milk or any beverage of your choice. Children: Children or those under 50kg should take HALF a serving of Red Shot, unless advised by a health care practitioner.
Our team are processing orders 7 days a week. Please allow up to 2 days for your order to be processed. Once collected by the courier you'll receive a tracking number via email so you can track your delivery.
Our products weren't designed specifically to aid weight loss; however, some people report feeling reduced sugar cravings as a result of including more bitter greens from ingredients like wheat and barley leaf into their diet. It’s always a good idea to consult with your medical professional or healthcare provider when seeking medical advice, diagnoses or treatment.
You have the ability to pause, delay or cancel your auto-renew order. To manage your auto-renew order yourself, log in to your account online. Alternatively, you can email us on info@nutrientrescue.nz or call us on 0800 474 689 and we’ll sort it out for you. Please note that two working days' notice prior to your auto-renew order date is required to cancel your next order.
We send out an Essentials Kit with every first purchase of Nutrient Rescue powder. The Essentials Kit includes a shaker, shaker ball, scoop, magnet and shot glass. Our shakers have been purposefully made for you to measure and mix your shots. Drink your shot straight from the shaker or pour it into your shot glass. If you purchase a superfood powder you’ve not purchased before then we will send you any accessories we believe you will need to optimally make the shots, at no cost to you.
Allow 1 – 3 business days for local (New Zealand) delivery by NZ Couriers. Rural addresses take an additional 2 days.
For standard delivery within New Zealand, the shipping rate is $6.90. If you have a rural address, the shipping rate is $9.90.
Yes we do.